Heat Pump engineer servicing compressor

Heat Pump Service Plans

It is important for your air source heat pump to be regularly maintained.

Neutral Energy Solutions have developed a range of service and maintenance plans to support air source heating systems and give customers affordable peace of mind.

It is rare for our customers to experience problems with their air source heat pump installations however, we understand that no one wants to be without heating or hot water through unexpected circumstances.


Our annual heat pump service plans give our customers peace of mind and enable us to ensure your heat pump system continues to run at its maximum efficiency when you need it the most. 


Annual Heat Pump Service

What's included:

Clean evaporator coil, check anti-freeze, clean magnetic filters and strainers, remove trapped air, check primary pressure, check flow rate and adjust where necessary, check controller settings and record all findings.

Annual System Service

What's included:

As per annual heat pump service plus the following:

Immersion heater function check, function of unvented safety equipment, charge expansion vessel, test heat up performance in heating and hot water mode, check and repair outdoor insulation.

Emergency Breakdown

Emergency breakdown is not included in out annual service packages, however our engineers are on hand to attend in an emergency.

We will endeavour to respond to all call outs within 24 hours and standard charges will apply.
Our engineer will diagnose the problems and advise you of costs before carrying out the repairs.

Reduce your impact on the environment and save on energy bills
with a clean energy heating system