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Fully Qualified Engineers Covering Devon, Somerset & Cornwall
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Complaints Procedure
Last updated: 21st May, 2021
If you are experience any issues, our team will do everything we can to put things right at that stage. However if you need to move to our formal complaints procedure please be assured that we will do our best to work with you to resolve the problem.
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To make a formal complaint, contact enquiries@neutralenergysolutions.co.uk
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Details of our formal complaints procedure can be found below.
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If you are not satisfied with the resolution of your complaint, you can report the matter to either Trading Standards or Renewable Energy Consumer Code (RECC) as appropriate.
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COMPLAINTS PROCEDURE POLICY
Please find a copy of our Complaints Procedure Policy
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CUSTOMER COMPLAINT FORM
Please find a copy of our Customer Complaint Form
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Contact
GET IN TOUCH
Book your energy consumption survey today to hear from our specialists on how our energy analysis surveys can assess your energy consumption and provide insight on how you can reduce your costs and carbon footprint. Solar PV, Air Source & Ground Source Heat Pumps covering Exeter, Devon and wider South West
Unit 1 Alphin Brook Court
Alphin Brook Road, Marsh Barton
Exeter, Devon, South West EX2 8QR
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Tel: 01392 790981
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